Wednesday, 31 July 2019

‘Food doesn’t have religion’: Zomato after customer seeks non-Muslim rider

The company stood its ground and refused to change the delivery executive
Zomato revenue triples to $206 million in FY19; losses at $294 million
Food delivery company Zomato is winning the internet after it refused on Wednesday to resolve a customer’s complaint about being assigned a Muslim delivery executive for his food order.
“Food doesn’t have a religion. It is a religion,” the company tweeted in response to the customer’s request for change of the rider. On Tuesday night, a man tweeted about cancelling his order placed on Zomato as the designated rider was a “non-Hindu”.
“Just cancelled an order on Zomato they allocated a non hindu rider for my food they said they can’t change rider and can’t refund on cancellation I said you can’t force me to take a delivery I don’t want don’t refund just cancel,” Amit Shukla, a resident of Jabalpur in Madhya Pradesh, tweeted.
In a series of tweets, he also shared screenshots of his conversation with Zomato’s customer care, saying he would take up the issue with his lawyers. The company stood its ground and refused to change the delivery executive. ..(Read More)

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